UEFA CHAMPIONS LEAGUE™ PACKAGES

A. INTRODUCTION

1. Scope

Capitalised but as yet undefined terms in this paragraph shall have the meaning given to them in Article 2.

The following 2025 UEFA Champions League^™ Final Ticketing Terms and Conditions for guests of Qatar Airways (the “Terms and Conditions”) apply to the holders of Tickets from Qatar Airways for the 2025 UEFA Champions League^™ Final. These Terms and Conditions are an extract (as adapted to be applicable to the Ticket Holder) of the terms and conditions under which Qatar Airways was allocated tickets to the 2025 UEFA Champions League™ Final by UEFA Parties.

The use of Tickets by the Ticket Holder is subject to the following Terms and Conditions and any other applicable laws or regulations (as defined below under “Applicable Laws” and “Regulations”) pertaining to access and usage of the Stadium.

To prevent violence and criminal acts associated with attendance at the Stadium, to enforce stadium bans, to separate fans of the teams participating in the Match and to prevent the unauthorised resale of Tickets for the 2025 UEFA Champions League™ Final, in particular, to prevent price speculation on Tickets and, therefore, also to prevent fans and consumers from being misled into paying excessive Ticket prices that are not in line with the fair price structure established for the Match, it is in the interests of both UEFA Events SA and its customers and spectators, as well as in the particular interest of spectator safety, to appropriately restrict the unauthorised resale of Tickets.

2. Definitions

B. USE OF TICKETS

3. Prohibited Use of the Ticket(s)

• Any resale, transfer of Ticket(s), offer or advertisement of Ticket(s) for resale or transfer, whether for free or for consideration, by the Ticket Holder is strictly prohibited.  
• The Ticket(s) shall not be:
  • used for any promotion, advertising, fundraising, auction, raffle or any other similar commercial or non-commercial purposes;
  • used as a prize (or part of a prize) in any contest, competition, (promotional) game of chance, lottery or sweepstake;
  • combined with and sold as part of any package of goods or services; or
  • combined with and sold as part of any travel or hospitality package (for example combining flights, hotels and the Ticket(s)).
     
• Ticket Holders shall not:
  • offer for sale and/or sell Tickets publicly, in particular at auctions or online and/or on resale platforms not explicitly authorised by the UEFA Parties or the Host Association;
  • sell or transfer Tickets to any commercial or professional reseller and/or ticket broker;
  • run any advertisements or promotions relating to UEFA Parties, the UEFA Champions League™ or the Match;
  • advertise, promote, give away, distribute, sell or offer for sale any product or service from any part of the Stadium or via the display of overt commercial messages on clothing worn or items brought into the Stadium; or
  • exploit any marketing or promotional opportunities in relation to the Ticket(s).
    For the avoidance of doubt, no branding, which may be aimed at promotional or marketing purposes whatsoever, may be displayed by any Ticket Holder at the Stadium.
     
• Ticket(s) acquired or used in breach of these Terms and Conditions shall be void with no right to a refund and any person seeking to use such Ticket(s) will be deemed a trespasser and will be refused entry or be evicted from the Stadium, and may be liable to further legal action. Any unauthorised sale or transfer of the Ticket(s) may be reported to the police or other security authorities.
• Any breach of these Terms and Conditions, the Long Form Terms and Conditions, any Applicable Laws and/or of any Regulations shall entitle UEFA Events SA to cancel and invalidate the Ticket with no right to a refund.

4. Entrance to the Stadium

• Access to the Stadium will be permitted during such hours as specified on the Ticket or as published on UEFA’s website at www.uefa.com. Ticket Holders are obliged to ensure that they keep themselves informed about possible alterations of the Match.
• Entrance to the Stadium shall be:
  • subject to compliance with:
    • these Terms and Conditions and the Long Form Terms and Conditions;  
    • the Stadium Rules;
    • any sanitary measures or policies in place;
    • all Applicable Laws (whether statutory or otherwise and including health and safety requirements and any sanitary measures) governing access or presence at the Stadium, attendance at the Match, use of the Tickets, general safety certificate and any special safety certificate applying to the Stadium, issued by any authority that has jurisdiction or authority in relation to the holding of the Match at the Stadium;
  • authorised upon presentation of a valid Ticket per person (regardless of age) and, upon request, proof of identity with valid photograph and signature (passport or national identity card); and
  • where the Applicable Laws of the Host City or Host Territory stipulate a minimum age for attendance at football matches, authorised only to such persons who meet the minimum age requirements.
• It is the responsibility of the Ticket Holder to ensure that the Ticket(s) are displayed correctly on their mobile phone. Defective mobile phone Ticket(s) such as, for example, Tickets not displayed in the App, Tickets not being displayed due to defective mobile phone or insufficient battery, or with incorrect personal information displayed on the Ticket, will be rejected at the entrance to the Stadium. UEFA Parties, the Host Association and the Stadium Owner shall not be responsible for defective, lost or stolen Ticket(s) and will accept no obligation to reissue any such Ticket(s) provided that where there is a defect of a mobile Ticket or other complications with regard to the access procedure (including, but not limited to, with the functionality of the App) entirely or predominantly attributable to UEFA Events SA, UEFA Events SA shall where reasonably possible and subject to identification of the Ticket Holder's legitimacy in accordance with Article 9.2b either rectify any defect or block the Ticket concerned after notification of the defect and issue a new Ticket to Qatar Airways (or directly to the Ticket Holder, if applicable and agreed with UEFA Events SA) upon provision of sufficient evidence from the Ticket Holder.
  In the event that the Ticket Holder has problems with retrieval of the Ticket(s) through the App, the Ticket Holder must immediately inform UEFA Events SA and in any event no later than 1 (one) day prior to the day of the Match.   
• Any breach of these Terms and Conditions by a Ticket Holder shall result in the Ticket Holder being deemed a trespasser and shall give UEFA Parties and/or the Host Association the right to eject said Ticket Holder from the Stadium.
• Ticket Holders leaving the Stadium will not be re-admitted.

5. Conduct at the Stadium

• For safety and security purposes, all persons attending the Match, if and when so requested by stewards, safety personnel and/or any other legally authorised persons representing UEFA Parties and/or the Host Association, shall:
  • produce a valid Ticket together with proof of identity with valid photograph and signature (passport or national identity card) in order to provide satisfactory evidence that the Ticket Holder’s identity corresponds to the data provided in the App and/or by Qatar Airways to UEFA Parties;
  • submit to inspections, body checks and examinations – including through the use of technical equipment – to ensure that they are not in possession of dangerous, prohibited or unauthorised items. Safety personnel, stewards or police shall be entitled to search any person’s clothing and their belongings;
  • comply with all instructions and guidelines issued by such persons;
  • comply with any sanitary measures and policies in place at the Stadium and follow any and all instructions from safety personnel, stewards and/or police and/or any other duly authorised persons at the Stadium in relation to sanitary and hygiene measures; and
  • be subject to additional safety controls inside the Stadium, as the case may arise.
• It shall be strictly forbidden inside the Stadium to express, display or disseminate of any insulting, discriminatory, racist, xenophobic, sexist, religious, political or other illegal/prohibited messages.
• The Stadium Rules contain detailed lists of prohibited items and conduct and each Ticket Holder shall fully comply with any restrictions contained therein. Abbreviated versions of these Terms and Conditions, the Long Form Terms and Conditions and/or the Stadium Rules, or simple icons illustrating prohibited items or conduct, may also be included on the Ticket and must be fully complied with by the Ticket Holder.
• Without limitation, it is strictly forbidden to do any of the following inside the Stadium:
  • occupy or access areas which are closed to the public or for which access is unauthorised in accordance with the relevant Ticket category held by the Ticket Holder;
  • restrict or loiter in areas open to traffic, footpaths and roadways, entrances and exits to visitor areas and emergency exits;
  • occupy any seat other than that indicated on the Ticket; and/or 
  • engage in any other conduct which may endanger any person at the Stadium.
• The above list is not exhaustive. Ticket Holders should refer to the Stadium Rules for more information on the required conduct.
• Fans supporting the teams participating in the Match may not be segregated at the Stadium and each Ticket Holder agrees to behave responsibly and in line with the Stadium Rules and any other safety and security guidelines communicated by UEFA Parties, the Host Association and/or the Stadium Owner.

6. Sound and Image Recordings

• Ticket Holders attending the Match at the Stadium, take note that their voice, image and likeness recorded during their time in the Stadium (“Recordings”) may be used, free of charge, in any image, sound and audiovisual material in connection with the Match, either simultaneously or at a later date. UEFA Parties and the Host Association or third parties engaged or otherwise authorised by them in each case (e.g., broadcasting, press) create Recordings for the purpose and on the basis of their legitimate interest of public reporting and promotion of the Match pursuant to Art. 6 para. 1 lit. f of the GDPR. Recordings may be processed, exploited and publicly reproduced by UEFA and the Host Association as well as third parties authorised by them in each case (e.g. broadcasting, press) within the scope of the same legitimate interest pursuant to Art. 6 para. 1 lit. f of the GDPR.
• Ticket Holders shall not collect, record, use or disseminate any sound, image, recording or depiction of the Stadium or the Match (including any results, statistics, information or other data about the match, in whole or in part) over the internet, radio, television or any other current or future media – or assist any other persons in doing so – other than for private use. For the avoidance of doubt, UEFA Parties or other authorised third parties are entitled to delete, or cause to be deleted, any images transmitted or publicly displayed in breach of this provision, and to bring any other claim against the responsible person (collecting, recording disseminating as described above) in a judicial or extrajudicial proceeding. In addition, by disseminating any sound, image, recording or depiction in breach of the preceding provisions of this Article, Ticket Holders shall grant UEFA the irrevocable right to use, reproduce and commercially exploit such disseminations including the intellectual property rights, if any, in such disseminations. Ticket Holders further agree (if and whenever required to do so by UEFA Parties) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to UEFA absolutely and free of all encumbrances and other charges.
• To ensure the safety of the public and effective law enforcement, the Stadium and, in part, its surroundings are monitored with a closed-circuit television system in accordance with Art. 6 para. 1 lit. f of the GDPR generally operated by the Stadium Owner regarding the Match. The respective recordings are treated confidentially by the Stadium Owner but can serve as evidence in particular in the event of suspicion and/or the occurrence of criminal offences; the Stadium Owner may transfer their recordings to the competent public safety authorities in these cases. In addition, the competent public safety authorities may also use video surveillance equipment on match days on their own responsibility to avert danger and prosecute offenders in accordance with the applicable legal provisions.

7. Contractual Penalty

• In case of a culpable breach of these Terms and Conditions by the Ticket Holder, in particular of Article 3, UEFA Events SA is entitled, in addition to the other measures and sanctions under these Terms and Conditions and without prejudice to any further claims, to impose an appropriate contractual penalty of up to EUR 2,500 on the Ticket Holder.
• The amount of the contractual penalty shall be determined by the quantity and intensity of the violations, the type and degree of culpability (intent or negligence), the efforts of the Ticket Holder in making restitution, whether there is a repeated infringement, and, in case of unauthorised resale of Tickets, the quantity of Tickets offered, resold, as well as any proceeds or profits generated by the resale.

C. MISCELLANEOUS

8. Liability

• Subject to Article 8.5, in the event that UEFA Parties, the Host Association and/or the Stadium Owner is in breach of their obligations (under these Terms and Conditions or otherwise), UEFA Parties, the Host Association and/or the Stadium Owner shall only be responsible for such loss or damage suffered by the Ticket Holder which was reasonably foreseeable as a result of the breach.  UEFA Parties, the Host Association and/or the Stadium Owner shall not be responsible for any loss or damage that is not reasonably foreseeable or contemplated at the time Qatar Airways entered into a contract pursuant to the Long Form Terms and Conditions.
• Notwithstanding Article 8.1and subject to Article 8.5, UEFA Parties, the Host Association and/or the Stadium Owner is not liable for any business losses and UEFA Parties, the Host Association Team and/or the Stadium Owner will have no liability to any Ticket Holder for any loss of profit, loss of business, business interruption, or loss of business opportunity.
• Subject to Article 8.5, in any event, to the maximum extent permitted by Applicable Laws, UEFA Parties, the Host Association and/or the Stadium Owner hereby exclude any liability for loss, damage or injury to a Ticket Holder and/or their property, including (but not limited to) any indirect or consequential loss or damage, including (but not limited to) loss of enjoyment or travel or accommodation costs, regardless of whether the loss or damage: (a) would arise in the ordinary course of events; (b) is reasonably foreseeable; or (c) is in the contemplation of the parties, or otherwise.
• Subject to Article 8.5, UEFA Parties, the Host Association and/or the Stadium Owner shall not be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.
• Notwithstanding any provision in the Long Form Terms and Conditions or these Terms and Conditions, UEFA Parties, the Host Association and/or the Stadium Owner do not seek to exclude or limit their liability: (a) for fraud or fraudulent misrepresentation; (b) for death or personal injury caused by UEFA Parties’, the Host Association’s and/or the Stadium Owner’s negligence or  the negligence of any of their officers, employees or agents; or (c) for any other matter for which it is not possible to exclude or limit liability by Applicable Laws.
• Nothing stated or implied in these Terms and Conditions will affect the Ticket Holder’s statutory rights or any rights that cannot be excluded under the Applicable Laws of the Host Territory.

9. Unauthorised Spectators

• Ticket Holders are permitted to attend the Match provided that:
  • they are not an Excluded Person (as defined in Article 9.2);
  • the Ticket has been obtained in accordance with these Terms and Conditions and the Long Form Terms and Conditions; and
  • where the Ticket Holder travels to the Host Territory, they have complied with any requirements which are in place regarding entry into the Host Territory (including but not limited to any travel and entry requirements, including any requirement to obtain a valid VISA, imposed under Applicable Laws).

For the avoidance of doubt, UEFA Parties, the Host Association and/or the Stadium Owner shall not be liable for any loss or damage suffered by a Ticket Holder should they fail to comply with the provisions of this Article 9.1and/or, where required, fail to obtain the necessary documents.

• For the purpose of this Article 9, “Excluded Person” means:
  • any person banned by the Host Association from membership of the fan club for the national football team (or banned from any equivalent official supporters club by a football governing body in any jurisdiction in the World);
  • any person subject to an administrative or judicial football ban under the Applicable Laws of the Host City and/or Host Territory;
  • any person banned by UEFA, FIFA, any football governing body or otherwise, from travelling to or attending an association football match;
  • any person banned by UEFA, the Host Association and/or the Stadium Owner from attending events at the Stadium;
  • any person who is deemed by the participating clubs in the Match to be a person to whom Tickets should not be allocated (including but not limited to persons who have been issued with a stadium ban by the respective participating club);
  • any person who is deemed by the relevant public authorities to be a person to whom Tickets should not be allocated for safety and security reasons; and
  • any person who has breached or is in breach of these Terms and Conditions.

10. Personal Data

• Personal data (including, but not limited to, first name(s), last name, email address) are collected in accordance with the Privacy Notification. All Personal data provided for the purposes of use of the Tickets (whether to Qatar Airways or on the App) must be true, accurate and complete. Ticket Holders undertake to maintain such Personal data.

11. Unforeseen Circumstances

• UEFA Parties, the Host Association and/or the Stadium Owner reserve the right to make alterations to the time, date and location of the Match due to unforeseen extraordinary circumstances, including but not limited to reasons of force majeure, safety and/or security reasons or other decisions made by any competent authority which have a major impact on the Match being played at the Stadium.
• In the event of cancellation, abandonment, rescheduling or replaying of the Match, or in the event of a change of venue, reduction of Stadium capacity or the playing of the Match behind closed doors, the Refund Policy in respect of any refunds of the Tickets purchased by Qatar Airways shall apply, provided however that:
  • any refunds may be made only to Qatar Airways (and not to the Ticket Holder) and only up to the purchase price paid by Qatar Airways for the Ticket(s), and shall not, for the avoidance of doubt, entitle the Ticket Holder to a refund of any costs and expenses incurred by the Ticket Holder in relation to travel or accommodation; and
  • subject to the foregoing and Article 8, UEFA Parties, the Host Association and/or the Stadium Owner will not have any liability to Qatar Airways or the Ticket Holder on account of any such cancellation, abandonment, rescheduling, replay, reduction of Stadium capacity, change of venue or playing of the Match behind closed doors or other failure or deficiency in the conduct of the Match.

12. Severability and Amendment

• UEFA Parties reserve the right to change these Terms and Conditions if necessary to ensure proper and safe staging of the Match. Qatar Airways shall be duly notified of any material changes and will have the choice to consent to such changes or to withdraw from the agreement concluded under the Long Form Terms and Conditions. If Qatar Airways withdraws from the agreement concluded under the Long Form Terms and Conditions, the Ticket Holder’s right to use the Ticket shall immediately cease.
• Should any provisions of these Terms and Conditions be declared void, ineffective, illegal or unenforceable by any competent court, regulator or authority:
  • the remainder of these Terms and Conditions shall remain in effect as if such void, ineffective, illegal or unenforceable provision(s) had not been included; and
  • the invalid provision shall be replaced in the way stipulated in the Long Form Terms and Conditions with a provision which closely approximates the economic purpose of such invalid provision in good faith.

13. Authentic Text

These Terms and Conditions have been drafted in the English language and are provided to the Ticket Holder by Qatar Airways. In the event of any discrepancy between the English and any translated version of these Terms and Conditions, the English version shall prevail.

13. General

• Each Ticket Holder consents to these Terms and Conditions. If the Ticket Holder is under the age of 18, Qatar Airways has confirmed pursuant to the Long Form Terms and Conditions that they have received proper consent to these Terms and Conditions from the Ticket Holder’s appropriate parent or guardian under the Applicable Laws.
• These Terms and Conditions and the Long Form Terms and Conditions constitute the entire agreement between the parties and no party shall have any claim or remedy in respect of any statement, representation, warranty or undertaking, made by or on behalf of any other party in relation to these Terms and Conditions and Long Form Terms and Conditions which is not already set out in these Terms and Conditions and the Long Form Terms and Conditions.
• Save where precluded under any Applicable Laws, the laws of the Host Territory govern these Terms and Conditions. The parties agree that, save where precluded under any Applicable Laws, the courts of the Host City shall have exclusive jurisdiction.

15. Contact

Any information requests about the ticketing process should be addressed to the customer service appointed by the UEFA Parties in relation to the ticketing process for the Match, through the applicable Match ticketing section of www.uefa.com.