F1® Fan Travel Packages terms

1. General Terms & Conditions:

• Packages are subject to availability at the time of booking confirmation.
• Rates are subject to change without prior notice.
• Packages are non-refundable. Cancellation of the service will result in 100% charges. Any amendments are subject to the airline and hotel cancellation/change policies individually.
• Refunds are not available on partially used or fully unutilized packages. The unused portion of any package or service is non-refundable and the cancellation of any service will result in 100% charges.
• Qatar Airways Holidays reserves the right to levy the full cancellation charges on an individual tour package basis, even if a tour package is cancelled within the acceptable period.
• “No-Show” or “Early departure” will result in 100% of the total package cost being charged.
• Booking changes requested are subject to availability and subject to a handling fee of US $100 per booking. Change Fees will be invoiced in full and separately from the booking payment schedule.
• Packages include return flights, accommodation, race tickets as specified and any other explicitly mentioned inclusions.
• Packages do not include visas, medical insurance or any other inclusions unless explicitly stated.
• For full terms and conditions, please review detailed fare rules at the time of booking on Qatar Airways Holidays.
• Flights, hotel and event tickets’ rates are quoted are inclusive of all taxes and fees known at the time of producing this package. Qatar Airways Holidays reserves the right to adjust without prior notice, the quoted rates accordingly to reflect any increase or changes in the amount of government or municipality fees and/or taxes as applicable.
• Every effort will be made to confirm a booking exactly as per the Customer’s request; however, in case of no availability, Qatar Airways Holidays reserves the right to offer similar alternatives.
• Starting prices mentioned are per person, based on minimum two passengers on twin share basis, for an estimated average flight price that can vary according to the origin country, economy class flight, entry level hotel available and entry level event ticket. The final pricing is subject to availability and seasonality.
• Full payment is required at the time of booking for confirmation and the issuance of E-tickets and vouchers. In the event of such conditions not being met, the booking will not be honoured.
• Qatar Airways Holidays reserve the right to cancel any Promotional booking that does not meet these terms & conditions.
• Package is not valid for unaccompanied minors or children travelling without an adult over 18 years of age.
• Bookings can only be made by customers above 18 years old at the time of booking.
• It is the responsibility of the Customer to obtain and carry a valid passport and other travelling documents including visas, permits, vaccination certificates, etc. Qatar Airways Holidays shall not be liable for any inconvenience, expense, loss or damage of any kind that may be, incurred by the Customer due to failure by the Customer to obtain or produce such documents.
• In case of visa rejections, bookings stand confirmed and are non-amendable and non-refundable.
• By making this booking you have accepted all terms and conditions which apply to the offer, in addition to conditions which may apply to the specific accommodations, race tickets, tours and services.
• We reserve the right to amend these Terms and Conditions from time to time in order to ensure compliance with applicable laws or any requirements of Formula One™ or any of Qatar Airways Holidays’ suppliers.
• Notices: All notices, demands, requests or other communications (“Communications”) shall be in writing and shall be sent via registered mail or transmitted by hand delivery or e-mail to the address or details as provided at the time of booking.
• Severability: If any provision or portion of any provision is held to be unenforceable or invalid by a court of competent jurisdiction, the validity and enforceability of the enforceable portion of any such provisions shall not be affected by this.
• These Terms and Conditions shall be governed and interpreted in accordance with the laws of the State of Qatar. The parties shall endeavour in good faith to resolve any dispute arising from, and/or in connection with these Terms and Conditions by way of good faith discussion and negotiation. If the parties do not resolve any such dispute within fifteen (15) days from the date on which negotiations are initiated, the dispute shall be finally determined under the exclusive jurisdiction of the courts of the State of Qatar.
• Force Majeure: The performance of these Terms and Conditions by either party is subject to acts of God, epidemic, pandemic, war, government action or decree, disaster, strikes (other than strikes by our staff), riot or civil disorder, acts of terrorism, curtailment of transportation facilities (to the extent such curtailment was beyond our reasonable control), inclement weather, the rescheduling or cancellation of the Event, its being held “behind closed doors”, origin or destination country border policy prevents travel, or its being relocated to another venue or any other emergencies beyond the affected party’s control making it illegal or impossible to perform its obligations under these Terms and Conditions. In the event that performance of these Terms and Conditions is not possible by reason of Force Majeure, neither party shall be deemed to be in breach of the terms of these Terms and Conditions and neither party shall then be obligated in any manner to the other with respect to such performance. Compensation will not be payable by either party. To the extent we recover monies from the Provider(s) we will refund such monies to you and we will use our reasonable efforts to obtain such recovery.
• Insurance: you are responsible for arranging and obtaining your own travel insurance, including cancellation insurance. Qatar Airways Holidays cannot be responsible for any losses incurred by you to the extent we are unable to recover such monies.
• Any personal data provided to us by you has been provided to Qatar Airways Holidays for the purpose of purchasing a Package, making a hotel reservation, booking ancillary services, facilitating immigration and entry requirements and making such data available to government agencies. For these purposes, you authorize us to retain and use such data to transmit it to our own offices, suppliers, authorized agents, government agencies, other carriers or the providers of such services, in whatever the country they may be located in accordance with Qatar Airways Holidays’ and TUI Privacy Notice.

2. Accommodation

• All extra charges incurred during the stay (e.g. meals, laundry, room service, telephone etc.) are the responsibility of the guest and need to be paid directly to the hotel upon check-out and a credit card will be requested upon check-in as security against other services which are offered at an additional charge.
• The standard check-in time at the hotels is after 14h00 hours on the day of arrival (local time in the destination) and check-out time is 11h00 am on the day of departure. Certain properties may have different policies and these must be adhered to.
• The Hotel reserves the right to request an advance security deposit from the Customer upon arrival. The amount of the deposit and the exact date on which it is due are defined between the hotel and the customer.
• Please note all rooms are non-smoking unless otherwise specifically stated. If there is evidence of smoking in your room you may incur a deep cleaning fee charged to you by the Accommodation Provider.
• A valid voucher and accommodation booking confirmation must be presented at the accommodation upon check-in to avail the room/s.
• Early check in and late check out are not available.
• Any special requests like bedding, smoking/non-smoking rooms, connecting / adjacent rooms, etc. are subject to accommodation availability and cannot be guaranteed.
• Bedding configuration provided in the rooms are subject to availability. Qatar Airways Holidays will not be held liable for non-availability of requested bed type.
• The categorization of hotels, resorts and other types of accommodation is generally undertaken by the Tourism body in the destination country. Qatar Airways Holidays does not take responsibility if the rating/grading of the accommodation does not conform to international standards.
• The accommodation provider may require us to provide the names and contact details of you and/or your guests in order to verify those who will be using the confirmed rooms. You acknowledge and agree that we may use, process and store such data for this purpose and provide it to the Accommodation Provider. You acknowledge your responsibility to obtain the written consent of each of your guests to use his data for the purpose described above.
• Our liability to you: Our role is to secure your booking at the property chosen and although we will try to resolve matters where the Hotel has not complied with any of its obligations, we emphasize that we do not have control over or responsibility for the actual services provided to you by the Property chosen or for the actions of it or its employees.
• We shall not be liable for any loss, costs, expenses, fines, liabilities, direct or indirect damage, including any extrinsic, special, penal, punitive, exemplary or consequential damage or damages of any kind whatsoever (“Damage”) or howsoever caused in connection with your use of the Accommodation
• Except to the extent otherwise expressly provided for in this Terms & Conditions, and to the extent permissible by law, we provide no warranties, whether express, tacit or implied, arising by operation of law or otherwise, in respect of any of the services provided to you. We specifically disclaim any implied warranties of fitness for a particular purpose or merchantability. Your primary rights in the event the accommodation services are not performed properly in accordance with these Terms and Conditions, shall be our assigning of our warranty claims, if any, against the respective accommodation provider to you. In any case the warranty shall be limited to the accommodation services being in accordance with the specification given by us.
• The Terms and Conditions that apply on each booking are personal to you and you may not assign, transfer, subcontract or otherwise part with any benefits or obligations without our prior written consent, provided however that you may assign or transfer the right to use any service without our prior written consent. Please note that if you do allow someone else to use the confirmed services in accordance with this Clause then you agree to ensure that these Terms and Conditions will apply to that person also.

3. Ticketing

• By purchasing a travel package including Formula One® tickets you formally accept and are bound by (and must comply with) Formula One’s Ticket Terms and Conditions and used in conjunction with our standard package booking Terms and Conditions outlined on this page. All details can be found here: https://tickets.formula1.com/en/t-61-terms-and-conditions.
• You agree that we do not have any responsibility for the supply, provision or conduct of any Race.
• Whilst Qatar Airways Holidays will make every effort to seat customers on the same booking together, this cannot be guaranteed.
• Children 3 years and over must purchase a full price ticket. This may vary race by race and specific T&Cs will apply.
• You must not sell, offer for sale, resell or unauthorised use of Tickets, such as for prize competitions, promotions, sweepstakes, travel packages, hospitality packages and/or any other commercial purposes.
• You acknowledge and agree to not acting, purporting to act, or advertising its ability to act, as an agent, facilitator or representative of a third party for the purchase, or purported purchase, of a Ticket Inclusive Travel Package (or any component of a Ticket Inclusive Travel Package) and/or Ticket(s) by the third party.
• We reserve the right to cancel any Ticket issued in the event of a failure to comply with the requirements set out in this Terms & Conditions.
• You acknowledge and agree that all Ticket sales are final and that following the acquisition of a Ticket, Customer will not be able to cancel such acquisition or return any Ticket.
• The format of Tickets (i.e., paper or mobile) to be issued shall be determined by Formula One™.
• You acknowledge and agree that Qatar Airways Holidays is not responsible for any lost or stolen Ticket following the supply of such Ticket.
• You acknowledge the importance of the control of the distribution of Tickets so as to: (i) prevent the creation of a secondary market (or “parallel market”) in the sale of Tickets, (ii) ensure that security procedures are not compromised by the unauthorised re-distribution of Tickets, (iii) ensure that Tickets are not used by entities other than Commercial Affiliates for Ticket promotions, and (iv) prevent Ambush Marketing in connection with Tickets.
• A Formula One™ Authority may carry out access controls and inspections at a Race. In the event that you attempt to use a Ticket at a Race and the personal details do not match any Personal Data provided with respect to such Ticket, the Formula One™ Authority expressly reserves the right to cancel the relevant Ticket(s) and/or to refuse entrance to the Race to you, with no right to any refund.

4. Frequently Asked Questions

Click here to view our FAQ for Ultimate F1 Experience Travel Packages.